Category: Blogs

It must be one representative of the Swedish speaking population in Finland…

A-Team of Finland – The Simpsons

Being just the proud owner of a new Canon Powershot SX210 camera, I have decided that I will start a new series of posts showing my random shoots during my walks all over the capital area (I hope to expand later to other places I will visit). So here are the first ones, taken today during this wonderful sunny sunday:

Sometimes reality is able to overcome fiction. This happened again at McDonalds restaurant in Ruoholahti a few days ago, where some people stole the statue of Ronald McDonald. I happen to know this McDonalds very well, becasue my office is just located in front of it, and often I stop by to grab something to eat (yes, I like fast food, and I am not ashamed to recognize it).

Some hours later, the kidnappers uploaded this video in Youtube. What do you think that will be the destiny of the poor Ronald?:

Ronald kidnapped from McDonalds at Ruoholahti

Very nice video that I discovered today if you like videogames history. By the way, it will open in Berlin during this month a museum dedicated just to videogames, a must see if you visit the nice German city!

Pixels by Patrick Jean”

Because not everybody can be Slash…

Guitar hero “Russian style”

I discovered by chance this video a couple of days ago, and I cannot take it out of my mind. The photography of Scottish landscapes is amazingly beautiful, the songs by The Jezabels and Loch Lomond are superb, I have been listening to them again and again, and the tricks from Danny on his bike are amazing to watch. A must see!

Danny MacAskill – Way Back Home

I have experienced it myself many times while living in Estonia (and sadly, also in Finland), and you can read the same opinion if you visit most of the expats blogs around: Estonian customer service sucks big time.

Usually, I could let it go. I would say that ok, it comes with the country, with the past history attached to Soviet Union where people did not need to be kind to the customers, with the coldness of the Estonian people… But what the fuck! This time I am going to write something about it, because everything has a limit.

Yesterday, after assisting to a wonderful housewarming party held by an American and an English friend, I visited with some of the people a bar in Tartu called Illegaard (that happens to be owned also by another Englishman). This bar is actually a wonderful place, nice to sit and talk, with a fuzzball (I am addicted to the game) table and different events through the week. I have to say clearly that this entry does not go against the bar per se, but against the attitude of some Estonian people when giving customer service.

The point is that I went close to the desk where the waitresses were serving, and I was not even going to order any drink, but just some coins to play fuzzball later. I saw some people waiting on the right side of the desk, and an empty space on the left, so I did what a normal human being would do in most of the bars in the world, to stand waiting for my turn in the empty space.

I noticed after a few minutes that the other people were served before me. I shut up my mouth and waited patiently. I know how the philosophy of the waiters and waitresses is in these countries, if they believe you arrived later, they will ignore you until they consider that it is your turn, totally different from Spain where everybody waves to them in a packed venue to catch their attention and get a drink (it is the jungle law there). But once again, I accept I am not in Spain, and that the people on the right could have preference, so I keep on waiting.

I keep on waiting and waiting, but started to realize that I was never served after 15 minutes and new people coming were served before me. One of these new people was a friend of mine. I just commented that it seemed the waitresses did not want to serve me, and one of them, because believe me, in this country you will always find a smart ass, told me that there was a queue. I did not insult her or insult anybody, but I am Spaniard and sorry, we discuss things when we do not consider them fair. I said that I did not see anywhere written to wait in the queue, and even though, I waited patiently for long minutes. Was that a kind of punishment that I should wait 1 hour for breaking the “rules” and not waiting on the other side of the desk?

The answer of the waitress was that I should relax or go out of the bar. Yeah… she threatened me to be kicked out of the bar, ladies and gentlemen! I was not wasted, not insulting, not creating trouble, but because I opened my mouth and said that it was not the way things should be done, I became a “persona non grata”… I suppose that if you are a Latino person, you could understand my pain. We come from a culture where we TALK and gesticulate to make our point. In Estonia, that seems to be the land of the smart ass people, because everybody seemed to know better than you about everything, you can die of frustration while they talk to you in a cold tone like if you would be a little child who has behaved bad for opening the mouth and telling your view on things…

I have experienced awful customer service when buying a bus ticket in a R-Kioski, when they returned very late my lost suitcase after a flight and they phoned me in a tone that seemed like it would almost be my fault to have it lost, when waiting for a meal to arrive in a restaurant for hours… but everything has a limit. I have news for you, Estonian people who attend clients with an angry face like if you would be sucking a lemon, you are in European Union nowadays, and foreign people expect more of a human behaviour from you. And if you do not like it, go and quit your job. You can always go to a farm to masturbate animals, that surely will be much more grateful clients.

My dear waitress, I honestly do not care about your low or high wages, the drunkards who disturb you every night, if you split up with your boyfriend or girlfriend the previous night or if you did not pass an exam. As a youngster, I did a lot of shitty jobs myself to pay my studies where I had to deal with customers face to face, and a smile and politeness were the rule nr. 1. Maybe the sentence “The client is always right” does not apply in Estonia, but it happens to be true in most of the other European countries. I happen to be an editor of a small online magazine who writes here just part time as a hobby, but I could perfectly have been the editor of Lonely Planet looking for the coolest places in Tartu, and after you fucked up my mood that night, my dear waitress, your establishment would have lost hundreds of potential customers. Would your boss be happy about it?

For those of you who are Spanish speakers, here I send you a link from a Spanish website called “El Blog del Becario” that has a section where they feature Spanish people living around the world. It was my turn some weeks ago, so you can see some pictures of Tartu, the city where I live at the present moment, and get to know a bit more about Estonia and my life there. Enjoy it!

http://blogs.20minutos.es/becario/post/2010/01/11/un-espaaaol-perdido-en-tartu

My Finnish friend Ilkka visited me last week to drive to Riga to see Rammstein concert, and when we were back in Tartu, he showed me the most hilarious German video I have ever seen! (Ok, actually it is made by Swedish).

I introduce you the almighty Schlangemann!!!

Advisory: It contains explicit sexual content.

I went out yesterday night with an English friend in Tartu. We started the night at Club Tallinn, which brings me good memories of my student years in the city, when we used to go there pretty often on Wednesdays with the other students from the dormitory.

Some thoughts came to my mind after last night: first of all that I should try to go to other clubs where people are older. I was feeling like in a kindergarten there, and it is not that cool when everybody around looks like 6-7 years younger that you. Luckily, my English friend is even older than me…

Secondly, that I do not like that stupid rule that most of the clubs have that many nights (like yesterday) men have to pay the entrance fee while is free for the women. It is a much extended practice in Estonia, and for me, it is plain discrimination. I understand the reasons of the managers to do that: so pretty girls would go to the club, and then guys are attracted by them so they will come too and spend more money on drinks. But if we want an equalitarian society, that should apply to everything. I have not read any single voice that has been raised against these kinds of things in the media, and I think it is intolerable, but nobody seems to care. What would happen if next week, in the cafeteria down my work the meals would be free for men but women had to pay? A bunch of feminist associations would come immediately in rage… but well, this seems to be the way it is here, and we can take it or leave it…

Third, that the drinks are too expensive. We are talking about a club located in the same building that a student dormitory, with very young audience. Come on guys, having to pay 65 crowns for a small glass of rum with coke is not cool, even more now in crisis times. But take also into account that in Estonia there seem to be a big culture of “showing off”. Estonian guys will pay the drinks in the club, and dress like if they would live in Melrose Place, and for the rest of the week they will be eating pasta at home with no money to do shopping. That happens when MTV culture collides with low wages…

And in general, I realized that I do not like much the social dynamics of nightclubs in Estonia. True, for a man like me, it is very nice to watch 100 hot young girls dressed to kill around. But after a while, you realize that it is not really that fun. People are not very accessible to talk to, everybody is looking at everybody, but nobody interacts with others than the old friends. Girls just walk around showing their latest acquired mini dress, but they have a sign that seems to say “look but not touch”, with a very cold attitude, and boys are not really very friendly either for a conversation, and not very subtle when hitting on girls. Actually, the few times I could have a nice conversation in a club in Estonia usually take place in the smoking room. So if you want to have a bit of social interaction, you will have to sacrifice the health of your lungs.

I bet that at the end of the night, 95% of the people who went to the club left with the same group of friends, and without having made any new acquaintances. At least, I remember in my younger years when visiting a club in Spain that at the end of the night you could see many new couples around the corner kissing. I am a defender of “make love, not war”, so I find that much better than fighting in the streets. But in the club, you could hardly see anybody making out or having real fun in a conversation. Everybody dressed up, everybody expecting somebody else to make a move…nothing happening, boring. And because of the price of drinks being so high, most of them, being just young students, could not even allow themselves to have a glass in their hands.

On a more positive side of the night, I have to say that after that, I visited Genialistide Club for first time in my life, and I liked the atmosphere there very much. I actually do not know why I have not gone there before. I ended the night in Zavood, another mythical bar in Tartu, and I can say that in both bars I have in a few minutes many more interesting conversations with new people I was introduced that in all the previous hours at the nightclub. The usual crowd in those bars are much more relaxed and open minded, and although of course there can be some asshole like in everywhere, it is usually easy to have a nice talk while playing a fuzzball game or just ordering a beer on the desk. Not mentioning that prices are really much cheaper there.

http://www.clubtallinn.ee
http://www.genklubi.ee
http://www.zavood.ee